Privacy Policy

Last Updated: December 2024

🎭 Who We Are & Our Commitment

At Kazzue Shop, we serve a vibrant community of cosplay enthusiasts, beauty lovers, and creative explorers. Just as we prioritize secure payments, we’re equally dedicated to protecting your personal information. Our privacy practices reflect our understanding of our community’s needs for both creativity and security.

📊 Information We Collect

Personal Information You Provide:

• Order Information: Name, email address, shipping address, and payment details when you purchase our cosplay accessories, cosmetics, or hair pieces
• Account Information: Username, password, and profile details if you create an account for faster checkout
• Communication Data: Messages and inquiries sent to our support team at [email protected]
• Preference Information: Your product interests and shopping preferences

Automatically Collected Information:

• Technical Data: IP address, browser type, device information, and operating system
• Usage Data: Pages visited, products viewed, and time spent on our site
• Location Data: General geographic location to provide relevant shipping information

🎯 How We Use Your Information

We use your information to create the seamless, magical shopping experience you deserve:

• Process your orders for cosplay accessories, cosmetics, and hair products
• Provide secure payment processing through our trusted partners
• Ship your orders to your location (global delivery, excluding certain remote areas)
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Improve our website and product offerings based on community preferences
• Send marketing communications (only with your consent)
• Prevent fraud and enhance security measures

🤝 Information Sharing & Disclosure

We value your trust and only share your information when necessary:

• Payment Processors: We share payment information with secure partners like PayPal, Visa, MasterCard, and JCB to process transactions
• Shipping Partners: We provide shipping addresses to delivery services to get your cosplay essentials to you
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, customer information may be transferred

We never sell your personal information to third parties for marketing purposes.

🔒 Data Storage & Security

Your security is our priority, just like in our payment processing:

• Secure Storage: We use industry-standard encryption and security measures
• Data Retention: We keep your information only as long as necessary for business purposes
• Payment Security: We never store complete payment details on our servers
• Protection Measures: Multiple layers of security protect your information
• International Transfers: As we serve customers globally, data may be processed internationally with appropriate safeguards

🎪 Your Rights & Choices

You have control over your personal information:

• Access & Correction: You can access and update your personal information
• Data Portability: You can request a copy of your data
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing communications at any time
• Account Management: You can manage your account settings or request account deletion

🍪 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for website functionality and secure shopping
• Performance Cookies: Help us understand how you use our site to improve it
• Functional Cookies: Remember your preferences and settings
• Advertising Cookies: Show you relevant cosplay and beauty products (with your consent)

You can manage your cookie preferences through your browser settings.

🌍 International Data Transfers

Since we serve customers worldwide (except certain remote areas in Asia and a few other locations), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

👶 Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.

📞 Contact Us

🔄 Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes and always post the updated policy on our website.